PRIVÉ PERKS
VOUCHER REDEMPTIONS
TROUBLE SHOOTING
MEMBER EXPIRY
How to tell if member is expired:
-
on POS, member's grade / status is indicated as EXPIRED or INACTIVE
-
PP$0 accumulated / earned even if transaction is tagged to member (can be seen at bottom of receipt)
MEMBERSHIP RENEWAL
How to renew member on POS:
-
tag the member to the transaction (if the member spends $100 in a year, POS will automatically renew the member)
TECHNICAL ISSUES
In the event where membership system is down (i.e. unable to use vouchers on POS), you may use credit settlement if you know the points / voucher that member has:
-
redeem voucher from guest's mobile (if voucher) and key in amount of credit settlement on POS
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take picture of below for backend adjustment
BACKEND ADJUSTMENT
Take picture of below and send it to hellomarketing@prive.com.sg
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receipt (receipt no. and transaction must be seen)
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members' name and mobile no. / email
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indicate what action required (credit / deduct points / renew member)
BENEFITS
$10 welcome eVoucher
5% rebates at all participating The Privé Group outlets
Double rebates during
birthday month
Complimentary slice of cake during birthday month
Complimentary Dessert*
*Privé Katong, Robertson Quay and Tiong Bahru
10% off minimum spend for private event bookings
Member exclusive
invitation & promotions
STEP 4:
Start earning rebates and
enjoy your perks!
STEP 3:
Upon successful registration, you will receive a welcome email and a $10 eVoucher redemption SMS
STEP 2:
Simply register your membership
(via bit.ly/applypriveperks or QR code at our outlets) and have our friendly staff key in the password for you
STEP 1:
Spend a minimum of $100 in a month with unlimited receipts
HOW TO JOIN
PARTICIPATING OUTLETS
FAQ
For frequently asked questions about Privé Perks, click here.
TERMS & CONDITIONS
For terms & conditions, click here.